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  1. I'm thinking of that, just don't want to rush. I sent a message on Support, waiting for their response. I will try reaching them for few days.

  2. Do you even have the option to just create a new ad account? In our case the restriction made it so that is not even an option for us. The FB support reps that we were eventually able to speak with over the phone suggested we attempt to circumvent by creating new FB accounts. This is after over $1 million in spend this year. They could only apologize for the way FB does business and suggest we circumvent their systems lol. It’s a complete shit show.

  3. Use business manager to create a new ad account. Raise a ticket for this disabled ad account. They'll solve the issue or the least they can do is give you a proper explanation.

  4. They won’t give you a proper explanation lol. They will only be able to guess why the AI banned you. Multiple support reps could only apologize to us. They said when the AI makes a decision, there is nothing they can do about it lol.

  5. Just chargeback it. You will regret not doing a chargeback later when Facebook disables your ad account for something else.

  6. Switch to 12% slippage :)

  7. Reddit admins aren't really approachable, considering the big user base they have I can understand, but it makes it frustrating to get some issues resolved. Even moderators don't really have any direct lines with 'upstairs'.

  8. This is normal. Try to not take it personal. You’re seeing firsthand how terrible of a company FB really is.

  9. They are designed to work together :)

  10. As an e-commerce merchant that has done over 2.5 million in online sales this year, CITI bank customer disputes have been the absolute worst to deal with. We have lost thousands this year due to CITI bank incompetence. We have even been in contact with executives from CITI bank who have straight up lied to us about cases and then ghosted.

  11. I think you might be mixing up registering for HST and registering a business. Are you registered as a corporation or just working under your own name?

  12. Working under my own name but Facebook requires me to submit business docs to verify my business page.

  13. I could be wrong, but I think they want you to be a registered business in order to verify. We incorporated for this reason.

  14. Mine is dying after 24 hours. 48 hours if I’m lucky. Getting very frustrating. Spending $2-$5k a day currently.

  15. I am confused about what you are trying to accomplish with the traffic?

  16. First i want people to get to know my brand then try to sell my stuff

  17. I am guessing you most likely don’t have the budget required to use this sort of strategy effectively. I’d just go right for purchase conversion objective. Then retarget users who don’t purchase.

  18. Too shy lol I just lay low and do my own thing

  19. I can understand that, I am sort of the same. If you change your mind and remember this thread , please holla at me 👍

  20. Feel free to message me if you ever have any questions :)

  21. Sell to straight up stupid people. Rely on FB machine learning to get better and better at finding said stupid people over time. Work out special arrangement with Ali supplier for faster shipping times once you have a decent relationship. 6-12 days is possible to US.

  22. No problem! Our UK supplier on Ali actually gets it there even faster. Within 7 days usually.

  23. I’m seeing the same, but last few weeks have at least become profitable again by using UTM tracking.

  24. I have always used Woocommerce and have never understood why any legitimate business would use a platform like Shopify. I’m old school I guess, I like to have full control.

  25. I got downvoted on another post for warning people that creating new ads can lead to this. All of the “pros” are telling people to test as much creative as possible now with the iOS changes. For regular people accounts, this is the type of thing you’re forced to deal with on Facebook. I’ll make a thousand changes to targeting before tweaking creative. Facebook is a mess.

  26. If I am not mistaken, making the slightest edit would sort of disrupt its learning algorithm. By the way, will customers see the UTM parameters in the URL of our landing page? (I’m also new to UTM parameters)

  27. Yes customers will see UTM parameters in your URL

  28. Is UTM something that is recommended in order to get better data? Also does it matter if the customers see the UTM parameters?

  29. With how bad FB’s current reporting is, UTM is the only thing that is helping me make informed scaling decisions.

  30. How expensive is your product? Some days I’ll spend $500 before the sales start to come in, other days I’ll start the day with 2 sales in $1 of ad spend.

  31. I think about this often and I’m glad I’m not the only one. I see a lot of people saying to not go there and not be “that guy” when discussing this stuff, but after you spend a million on FB in a year you start to see how much manipulation there clearly is with their results, how much power they actually have. Different accounts get different results. Creative fatigue? Turn it off and make the same ad again and watch the new identical one make instant sales. Do business even somewhat similar to the way FB conducts itself? Get penalized with a low page feedback score and watch them bill you to the breaking point for worse results.

  32. What are common margins for spending $12k+ a month on FB ads? I manufacture products and also work for a brick and mortar company with online sales. So different then dropshipping, but we barely do any PPC. The thought of spending $10k/mo seems really scary if we don't know what our return would be.

  33. You see the results as you go and scale accordingly. I started at $5 a day and was stressed to the max at that spend lol. Worked my way up to $200k+ a month on FB alone. I don’t have a “budget” if I’m getting a return I’m comfortable with.

  34. 2 issues with Stripe stand out to me. When an overseas customer tries to make a payment and Stripe won't let them, because they're overseas. They get a generic error and a failed payment attempt. It's well documented and the only "fix" is to ask my customer to call their card issuer and "white list" the transaction. Happens frequently for me and the one time the customer was asked to call their card issuer, they ended up on the phone for hours with no luck. Embarrassing. We ended up discounting their invoice for the trouble they had. When this happens I fall back on PayPal and I don't trust them at all.

  35. I’m glad you brought this up. This has been a massive issue for us with Stripe as well. We sell on impulse mostly and it’s usually just a lost sale when they get that block. Stripe says it’s out of their control and on the bank side of things. This is the only reason we still offer PayPal.

  36. You would think, but Facebook ads are so manipulated that if you optimize for checkouts, in my experience they will just give you all of the weirdos that they know consistently go to checkout without making a purchase.

  37. I usually get this error when I upload a list and instantly try to create a lookalike from it. Try uploading the list and then wait a few hours to create the lookalike. That’s what works for me.

  38. Just wanted to note that you risk getting the account restricted every time you put out a new creative. So although it most likely is true that creatives are now more important than ever, you do risk losing everything for most likely absolutely no reason when setting up new ads.

  39. What was the reason behind them banning the ad in the first place?

  40. Unacceptable business practices was the official reason

  41. I honestly wouldn’t bother right now if you aren’t a pro at it. Unpredictable results mixed with the atrocious way Facebook treats their small business customers is a recipe for disaster. Give it some time to see if it stabilizes.

  42. Really? So the account is stuck at 50 per day? Do you have a business manager?

  43. Yah, and to make it even more frustrating, one of the accounts they refuse to increase the spend limit on is in the same business manager as an account with a $30k a day limit and a million in spend this year.

  44. That’s so weird. When you say they? Do you still have to talk to the bots even at that level of spend?

  45. Concierge email support, live chat, and “VIP” ad rep. None of them have the ability to do anything. Facebook support even at my spend level is an illusion.

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